Inkpilots

Refund Policy

Last updated: January 14, 2026

Inkpilots is a subscription-based and usage-based SaaS platform. As a Consumer, you have the right to cancel your subscription and request a refund within 14 days from the day of purchase without providing any reason.

1. 14-Day Cancellation Right

As a Consumer, you have the right to cancel this Agreement and return your subscription within 14 days without giving any reason. The cancellation period expires 14 days from the day after completion of the transaction. To meet the cancellation deadline, please contact us before the expiration of the 14-day period. If you cancel within this period and have not yet used the service, a full refund will be issued.

2. Refunds for Used Services

If you cancel within the 14-day period after having used the service (including AI-generated content, consumed tokens, or credits), refunds may be reduced by the actual costs incurred for services already provided. All purchases made after the 14-day cancellation period are final and non-refundable.

3. Subscription Cancellations

You may cancel your subscription at any time. If you cancel within the 14-day period, you may be eligible for a refund depending on service usage. Cancellations made after the 14-day period will stop future billing but do not result in a refund for the current billing period.

4. Billing Errors

Refunds may be issued in cases of verified billing errors such as duplicate or incorrect charges, regardless of the 14-day period. Requests must be made within 30 days of the charge.

5. Abuse Prevention

We reserve the right to deny refunds in cases of misuse, policy violations, or abusive behavior that violate our Terms of Service.

6. How to Request a Refund

To request a refund within the 14-day cancellation period, please contact us at support@inkpilots.com with your account details and reason for cancellation. We will process your request within 7 business days.

7. Contact

For billing questions or refund requests, contact support@inkpilots.com.